General terms and conditions of shop online use


The Website is provided solely for your personal use. You may not use the Website for any commercial purpose. We reserve the right, at our sole discretion, to change, modify, add, amend or remove any part of these Terms and Conditions from time to time and it is your responsibility to check these Terms and Conditions from time to time for changes. We may modify or withdraw, temporarily or permanently, the Website (or any part of it) and we shall not be liable to you or any third party for any modification to or withdrawal of the Website. If you do not agree to our right to change the Website or the Terms and Conditions from time to time, please do not use the Website.

Please note that these Terms and Conditions do not affect your statutory rights as a consumer.

All text, graphics, photographs, logos, trademarks, artwork, sounds, music, user interfaces, visual interfaces and computer code (the "Content") belongs to Rosafox. This Content includes, but is not limited to, the design, structure, selection and coordination. The Content is protected by copyright, trademark and other intellectual property rights and you are not permitted to copy, reproduce, republish, upload, post, publicly display, translate, transmit or distribute this Content in any way without Rosafox's prior written permission.

You agree that any information you submit to the Website including Personal Information shall not be misleading and shall be true and accurate in all respects. If you submit to the Website any communication, idea or materials which may attract copyright or other intellectual property rights you agree that this shall become our property and you agree that anything you submit shall not infringe any right of any third party, nor contain anything libellous or otherwise unlawful, abusive or obscene nor constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make on the Website and we reserve the right to remove any material you have placed on the Website or to deny you access to the Website at any time in our sole discretion.


Terms and Conditions of Trade

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the Goods (Products) listed on our website (our site) to you.  Please read these terms and conditions carefully before ordering any Goods from our site. You should understand that by ordering any of our Goods, you agree to be bound by these terms and conditions.

1. Definitions

In these terms and conditions:

“Company” means Rosafox Oy Ltd.

“Buyer” means a consumer who places an order and to whom the Company agrees to supply Goods.

“Goods” means any product or services supplied by the Company.

2. Information about the Company  is a site operated by Rosafox Oy Ltd, a company registered in Finland under company number 800.045. Our trading address is Rosafox Oy, Kuonomäentie 1, 01800 Klaukkala, Finland. By placing an order through our site, you warrant that:

  • You are legally capable of entering into binding contracts; and
  • You are at least 18 years old.

3. Price

The price shall be the Company’s quoted price for consumers, including VAT.

The price of any Goods will be as quoted on our site from time to time, except in cases of obvious error.

Unless it is stated on our site that the price exclude delivery costs, it will be added to the total amount.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation/ invoice.

4.     Payment and Title

The Company reserves the right to require payment prior to delivery by pro-forma invoice. The goods will be delivered after we have the complete amount received in our account.

The property in Goods shall not pass to the Buyer until paid for in full, including VAT, and any other sums due from the Buyer to the Company delivery charges.

With Maksukaista you can pay your order by an internet banking account, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported:Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards, Jousto, Everyday and Euroloan.

Jousto: With Jousto invoice and part-payment you can pay in over 4000 online shop in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4,90 eur). With Jousto part-payment, you get max 12 months payment time (invoice fee 4,90 eur and monthly interest rate 2,42%). More information:

Everyday: Everyday credit limit is at least 300 eur. Pay with one transaction by the end of next month (no extra fees) or with monthly payments. Minimum sum per monthly payment is 1/5 of the total sum of the bill. After the due date, 5% monthly interest rate is added. Annualized percentage rate for typical 500 eur credit is 48,52 %. More information:

Euroloan: Euroloan Consumer Finance Oyj (2159120-9) is a Finnish financing institution operating since 2007. Euroloan invoice and part-payment is available to over 20 years old consumers having a permanent address in Finland. The payment method is enabled for payments from 10 to 2000 eur. The part-payment is invoiced every 30 days. For example, annualized percentage rate for a 1500 eur credit is 26,1 % when the payment term is 12 months. The total price is 1697,15 eur (incl. interest rate 6 %, invoicing fee 3,95 eur/month, opening fee from 3 eur).

Euroloan Consumer Finance Oyj reserves a right to review the credibility and the address information of consumers using Euroloan invoice or part-payment. The consumer is also requested the provide the personal id number. The credit is approved or declined based on this review. The order is delivered only to the address registered to the Population Register of Finland. More information:

Contact Maksukaista

Maksukaista, Paybyway Oy (business-id FI24865594)
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland


5.     Availability and Delivery

  • Your order will be fulfilled by the delivery date set out in the invoice or, if no delivery date is specified, then within a reasonable time of the date of the invoice (3-6 days), unless there are exceptional circumstances.

6.     Passing of Risk

  • The Goods shall be at the Buyer’s risk as from delivery.

7.     Carriage and Delivery

  • Goods should be inspected upon receipt and all shortages and damages must be notified to the Company within 48 hours of receipt save as otherwise agreed.
  • Delivery will be at the Buyer’s premises.

8.     Import Duty

  • If the Buyer orders Goods from our site for delivery outside the Finland, the Goods may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.  The Buyer will be responsible for payment of any such import duties and taxes.
  • Please also note that the Buyer must comply with all applicable laws and regulations of the country for which the Goods are destined.  The Company will not be liable for any breach by you of any such laws.

9.     Exchanges and Returns

  • Any Goods found post-delivery inspection to have been damaged or defective at the point of delivery shall be repaired, replaced or refunded at the Company’s discretion.  Any such Goods, at the Company’s discretion, shall be returned to the Company together with all original packaging and a copy of the invoice.
  • If the Buyer has informed the Company of within the eight-day cooling-off period, the Company will process the refund due to the Buyer as soon as possible and, in any case, within 14 days of the day the Buyer has given notice of cancellation. In this case, the Company will refund the price of the Goods in full, including the cost of sending the item to the Buyer.  However, the Buyer will be responsible for the cost of returning the item to the Company.
  • We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

10.   Force Majeure

  • The Company reserves the right to cancel, suspend or vary any contract of sale if events occur which are in the nature of force majeure including (but not limited to) fire, flood, storms, strikes, lock outs, riot, hostilities or any other event outside the control of the Company.  The Company shall not be held liable for any breach of contract resulting from such an event.

 11.   Right to Vary these Terms and Conditions

  • We have the right to revise and amend these terms and conditions from time to time.
  • The Buyer will be subject to the policies and terms and conditions in force at the time of the order from the Company, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if the Company notifies the Buyer of the change to those policies or these terms and conditions before sending the Order Confirmation.

12.   Data Protection

  • The Company will only use the personal information the Buyer provides to provide the Goods, or to inform the Buyer about similar Goods which the Company provides, unless the Buyer tells the Company that they do not want to receive this information.

© Rosafox Oy Ltd